Case Study: UGS Private Security achieves scalable remote onboarding and streamlined operations with Connecteam

UGS Private Security - Customer Case Study

UGS Private Security, a California security firm with about 150 employees and over 35 years of experience, faced challenges scheduling the right guards, maintaining real-time communication, managing onboarding and training, and tracking time—problems made worse by limited office space and COVID-19 restrictions. Parfait Vandi, President and Quality Manager, selected Connecteam’s all-in-one workforce management app to handle scheduling, time clocking, chat, mobile onboarding, e-signature policies, and remote training.

Connecteam implemented mobile scheduling and dispatch, in-app time tracking, group chat, policy acknowledgement, and full remote training/onboarding, allowing UGS to scale training from four people at a time to training “dozens” remotely, speed up employee ramp-up (days to two weeks), streamline timesheets and payroll, and reduce travel and office costs. Connecteam’s solution saved UGS time and money, improved communication and operational efficiency, and enabled the company to continue training and deploying guards throughout the pandemic.

UGS Private Security

Parfait Vandi

President and Qualify Manager