Case Study: Pioneer FM saves time and cuts costs with Connecteam

Pioneer FM - Customer Case Study

Pioneer FM, a facility management company, was struggling with a “logistical nightmare” of paper timesheets, spreadsheets, email, and WhatsApp groups that made daily operations hard to manage and information difficult to share. They used Connecteam, an all-in-one employee management platform, to help bring order to their scheduling, communication, and time tracking processes.

With Connecteam, Pioneer FM centralized everything in one app, improved on-site attendance tracking and proof of work, and communicated more securely with staff across the organization. The results were significant: payroll processing time dropped from 15 days to 1–2 days, timesheet-related salary costs fell by about GBP 32,000 annually, and the company improved transparency, accountability, and team unity.

Pioneer FM

Mary-Jane Pettit

CEO and Founder