Case Study: Mahal Care achieves faster rostering and NDIS compliance with Connecteam

Mahal Care cuts rostering time from 30 minutes to 5 minutes with Connecteam

Mahal Care, an NDIS-registered disability support provider, faced challenges with manual paper-based rostering, fragmented team communication on WhatsApp, and a lack of a centralized system for its critical NDIS compliance forms. The company needed a digital solution to manage its growing team and complex compliance obligations efficiently.

By implementing Connecteam's all-in-one platform for scheduling, forms, and team chat, Mahal Care digitized its operations. The solution cut weekly rostering time from 30 minutes to just 5, centralized all communication and compliance documentation, and provided an audit-ready system. Using Connecteam enabled the company to pass its NDIS compliance audit with no issues and significantly reduced its administrative burden and costs.

Mahal Care