Connecteam
59 Case Studies
A Connecteam Case Study
Catered Creations, a Michigan-based catering company, faced significant challenges managing its large, seasonal workforce. Their scheduling was a manual, paper-based process that wasted hours each week, and communication was fragmented across texts, emails, and phone calls, with no single reliable channel. Previous platforms like 7shifts and Deputy failed to deliver schedule updates effectively, leaving staff uninformed and creating operational inefficiencies.
By implementing Connecteam's all-in-one platform for scheduling, time tracking, and team communication, Catered Creations streamlined its entire workflow. The solution provided a digital scheduler for faster shift creation, a central chat for reliable messaging, and an updates feature with read receipts. This resulted in a drastic reduction in administrative time, eliminated missed messages, and ensured consistent onboarding for new hires, directly improving operational clarity and efficiency for the catering team.