Case Study: Wilson Computer Support Achieves Better Cash Flow and Collections Automation with ConnectBooster

Wilson Computer Support - Customer Case Study

Wilson Computer Support, an MSP and IT services firm in Birmingham, Alabama, struggled with severe accounts receivable issues after the 2008 recession caused many customers to delay or stop payments. After writing off more than $100,000 in bad debt, owner Allan Wilson remained concerned about ongoing collections and cash flow management. ConnectBooster helped address these challenges alongside their QuickBooks and ConnectWise workflows.

By implementing ConnectBooster’s payment automation and ConnectWise integration, Wilson Computer Support streamlined billing and reduced the time spent chasing past-due invoices. The solution gave the team more time to focus on other priorities and supported the company’s continued growth and expansion. Allan Wilson said payment automation is now a crucial part of the business, noting that none of their other vendors offer as much value as ConnectBooster.

Wilson Computer Support

Allan Wilson

Owner