Case Study: Tech Heads streamlines billing and improves cash flow with ConnectBooster

Tech Heads - Customer Case Study

Tech Heads, Inc., a Portland-based MSP founded in 1995, needed a better way to handle payments as credit card processing fees were eroding margins and manual billing tasks were consuming staff time. The company was looking for a more efficient, automated payment process and began evaluating ConnectBooster while implementing Autotask.

With ConnectBooster’s autopay and QuickBooks integration, Tech Heads was able to simplify transactions, reduce the need for multiple logins, and make billing easier for both employees and customers. The result was a smoother payment experience that improved cash flow, made credit card acceptance viable again, and gave Tech Heads more control over its payment options and billing process.

Tech Heads

Randy Richardson

Chief Executive Officer