Case Study: Run Business Solutions automates customer payments and eliminates monthly work with ConnectBooster

Runbiz - Customer Case Study

Run Business Solutions (Runbiz), a Microsoft Dynamics GP reseller and managed service provider, was spending several days at the start of each month manually entering and processing customer credit card and ACH payments. Their bookkeeper also had to email receipts one by one and they were paying temporary help to manage the workload, all while dealing with growing PCI compliance and security concerns. They needed a better way to handle payments that could integrate with Microsoft Dynamics GP.

ConnectBooster solved this by automating Runbiz’s customer payment process with auto-payment scheduling, a customer payment portal, and seamless Microsoft Dynamics GP integration. Payments now process automatically when invoices are due, receipts are emailed to customers, and settled transactions are posted back into GP with reporting to the accounting team. With ConnectBooster, Runbiz eliminated days of monthly manual work, reduced compliance concerns, and created a hands-off process that scales with growth.

Runbiz

Verone Leimer

Shareholder, CFO