ConnectBooster
22 Case Studies
A ConnectBooster Case Study
Hyperion Managed Services, an IT provider serving small and medium-sized businesses in Metro Detroit, needed a better way to handle recurring billing as they grew. Using ConnectWise and QuickBooks, the team had to manually adjust invoices every month because billing changes were not automatically reflected, creating tedious work and risk of inaccurate bills. They turned to ConnectBooster to help automate the process.
With ConnectBooster, billing updates made in ConnectWise automatically flowed into the invoicing process, reducing manual intervention and ensuring customers received the correct invoice amounts. Hyperion Managed Services also gained a customer payment portal where clients could pay bills, view past invoices, and track payment history, making collections easier for the team and improving the overall billing experience.
Ryan Ninneman
Hyperion Managed Services