Case Study: Advanced Intelligence Engineering achieves predictable cash flow with ConnectBooster

Advanced Intelligence Engineering - Customer Case Study

Advanced Intelligence Engineering (AIE), an MSP and IT consulting firm based in Wheaton, Illinois, was struggling with a slow, manual billing process that required employees to create invoices in Autotask, send payment links from QuickBooks, and enter payment details by hand into banking software. The disconnected systems made it hard to track accounts receivable in real time and increased the risk of errors, added costs, and delayed cash flow.

ConnectBooster helped AIE streamline and automate collections by integrating with Autotask and enabling autopay for contracts, along with customer payment portals and reporting. As a result, AIE gained more predictable cash flow, improved visibility into payment status and invoices, and reduced the need for payment-related phone calls and follow-ups from clients.

Advanced Intelligence Engineering

Kirsten Ekstrand

Service Delivery Manager