Case Study: a leading online retailer for kids’ and teenagers achieves improved intranet performance and user adoption with Congruent Info-Tech’s SharePoint 2013 migration

Leading Online Retailer for Kids’ and Teenagers upgrades SharePoint 2010 to 2013 with Congruent Info-Tech

Congruent Info-Tech was engaged by a leading online retailer for kids’ and teenagers to address challenges with its outdated SharePoint 2010 intranet portal. The portal suffered from non-standard practices and poor content management, which severely impacted user adoption and reduced traffic, hindering company-wide communication and collaboration.

Congruent Info-Tech executed a complete migration to SharePoint 2013, performing capacity planning, infrastructure architecture, and a database upgrade from an offshore location. The solution included upgrading custom components and rebranding the portal in collaboration with the customer's HR department. This resulted in a platform with better performance, scalability, and mobile support, which significantly enhanced user traffic and adoption for the retailer.