Case Study: World Water Works cuts proposal time from hours to minutes with Conga X-Author for Excel

World Water Works cuts time to generate proposals from hours to minutes with Conga

World Water Works (WWW) is a global manufacturer of advanced process and wastewater treatment technologies focused on turning wastewater into valuable resources. WWW’s growth was hampered by manual Excel data entry, desktop-only design files, multiple templates, duplicate records and unintuitive spreadsheet updates that caused delays, inaccuracies and limited access across the organization.

By deploying Conga X-Author for Excel to connect Excel to Salesforce, WWW eliminated double entry, leveraged Excel functions with Salesforce price books to auto-generate complex pricing matrices, and made up-to-date information accessible across the business. The change cut proposal generation from hours to minutes (more than a 50% reduction), removed manual Excel tasks, improved data accuracy and enabled administrative updates in about 20 minutes.

World Water Works

John Tessandori

Process Engineer