Case Study: Hospice of the Valley achieves streamlined contract renewals and real-time reporting with Conga Contracts (Conga)

With Conga's CLM solution, Hospice of the Valley found efficiency with its contract processes

Hospice of the Valley, a Phoenix-based leader in hospice and palliative care serving Maricopa and Pinal counties, was struggling to manage contracts across more than 25 locations and hundreds of vendors. The organization needed an automated system to trigger timely renewal notifications, streamline notifications between parties, and provide reliable, on-time reporting for planning and evaluation.

Conga Contracts implemented a fully integrated contract lifecycle management solution with automated expiration alerts, efficient notification workflows, real-time reporting, customizable department configurations, and the ability to import legacy contracts. The system is now used across facilities and IT, supports a wide range of agreements (from in-patient unit and insurance contracts to laundry, security, and fire/alarm services), simplifies sharing certificates of liability with city and fire departments, and can scale with the organization.

Hospice of the Valley