Case Study: Vaisala achieves scalable, compliant global eCommerce with Conga

Vaisala upgrades global eCommerce to the Conga Advantage Platform

Vaisala, a global leader in measurement instruments and climate intelligence, needed a more scalable, compliant eCommerce platform to support its diverse business units and growing demand for self-service ordering. Its heavily customized, Salesforce-based system created maintenance, performance, and security challenges, and Vaisala wanted a strategic partner with expertise in commerce and customer experience. Conga and the Conga Advantage Platform were chosen to help modernize the experience.

Conga implemented the Conga Advantage Platform and Conga Digital Commerce, separating the front end from the back end and standardizing Vaisala’s global eCommerce operations. The migration covered 21,000 users, 2,500 active products, and 13 price lists across 129 countries, while reducing customizations by 35%, improving troubleshooting, and making the system fully compliant with IT security requirements.

Vaisala

Girish Agarwal

Chief Digital and Information Officer