Case Study: Utah Governor’s Office of Economic Development cuts contracting time by 75% with Conga Contracts for Salesforce

Utah’s economy gets a boost from Conga’s digital automation

The State of Utah’s Governor’s Office of Economic Development (GOED) manages numerous grant and tax credit programs that generated a heavy paper-based contracting workload. Manual tracking, repeated email exchanges and frequent reviews made the process slow, error-prone and time-consuming for staff and legal teams.

GOED reimagined its workflow and implemented Conga Contracts for Salesforce and Conga Sign with a centralized clause library and integrated tools. The new solution cut contract generation-to-signature time by 75%, doubled transparency, reduced the need for attorney review, and provided real-time tracking of contract status and renewals.

Utah Governor’s Office of Economic Development

Kristen Jensen

Senior Systems Strategist