Conga
163 Case Studies
A Conga Case Study
Utah Inland Port Authority (UIPA), a Utah state agency focused on logistics-driven economic growth, struggled with a highly manual contract process that relied on Word documents, email back-and-forth, and in-person signature meetings. A 2022 audit also found gaps in contract tracking, reviews, transparency, and compliance oversight, prompting UIPA to seek a faster, more reliable way to manage contracts using Conga Contracts for Salesforce.
Conga implemented Conga Contracts for Salesforce along with Conga Composer, Conga Orchestrate, and Conga Sign to automate contract creation, clause assembly, approval workflows, and signature collection. With Conga, UIPA reduced contract negotiation time from two to three weeks to just a few days, lowered administrative burden, improved tracking and visibility across the contract lifecycle, and strengthened risk detection and compliance.
Taneesa Wright
Marketing & Communications Manager