Case Study: Tyndale University modernizes admissions with Conga Composer

Tyndale University modernizes admissions with Conga Composer

Tyndale University needed a way to better engage prospective students while handling a small admissions team, a growing volume of acceptance letters, and compliance requirements. To streamline this work, the university implemented Conga Composer with Salesforce CRM to automate student communications and document generation.

With Conga, Tyndale University automated acceptance-letter creation, customized documents by degree and student type, and reduced its template library to nine versions. The team now sends up to 20 letters per week plus bulk runs of up to 100 letters, while also improving signature handling and compliance tracking.

Tyndale University

Andrew Mugford

Digital Marketing Specialist