Case Study: Utah Governor’s Office of Economic Development achieves faster, more secure contract management and actionable insights with Conga Contracts for Salesforce

The state of Utah improves contract process efficiency and insight with Conga Contracts for Salesforce

The Governor’s Office of Economic Development for the State of Utah, which manages grants and incentives to attract business, faced an inefficient, manual contract process that relied on spreadsheets, 30 separate tracking sheets and Word documents. Version control, tracking and security were unreliable, the process consumed up to 35–40% of the Manager of Contracts and Policy’s time, and the team needed to improve efficiency to meet a statewide mandate to save taxpayer dollars.

The team chose Conga Contracts for Salesforce®—building on an existing Conga relationship—to centralize contracts in Salesforce, enforce version control, streamline drafting with clause management, and enable dashboards and analytics. The result: faster contract cycles, reduced administrative burden, better compliance and security, and actionable data to improve forecasting, training and policy decisions so taxpayer funds can be spent more efficiently.

Utah Governor’s Office of Economic Development

Jeffrey Van Hulten

Manager of Contracts and Policy