Case Study: Taranaki District Health Board achieves streamlined contract management and real-time reporting with Conga Contracts CLM

Taranaki District Health Board streamlined its contracts with Conga

Taranaki District Health Board, the primary public health provider for its New Zealand region with a $280 million budget, faced fragmented contract management across departments for roughly 500 agreements. Scattered hard-copy records and inconsistent processes created risk to service continuity and left the board without reliable monitoring, auditing, reporting or automated reminders for renewals and follow‑up.

The board implemented Conga Contracts CLM, delivering an integrated, configurable contract lifecycle system with real‑time reporting, standard clause libraries and workflow-based approvals. The change centralized procedures, provided browser access to documents, cut physical storage needs, automated renewal and task tracking, and made compliance reporting fast and straightforward.

Taranaki District Health Board

Brian Gubb

Senior Manager Performance and Contracts