Case Study: Swissgrid automates and optimizes digital inspections with Conga

Swissgrid AG automates and optimizes digital inspections with Conga

Swissgrid, the Swiss national network operator, needed a faster, less manual way to manage on-site inspections, checklists, and document workflows with external partner companies. Before Conga, inspection protocols were completed in printed PDFs, signed manually, emailed back and forth, and then re-entered into Excel, creating delays and increasing the risk of errors. Swissgrid chose Conga Composer and Conga Sign to digitize and streamline the process.

With Conga, Swissgrid automated document creation from Salesforce data, added electronic signatures, and enabled partners to access and manage files through a shared portal and the eInspect app. The result was a more transparent, centralized workflow that reduced manual work, eliminated costly mistakes, and made inspections easier to oversee; Swissgrid also reported improved efficiency, better collaboration, and time and money savings.

Swissgrid

Stefan Müller

Application Owner