Case Study: Red Hat achieves faster, more accurate quotes and contracts with Conga

Red Hat leverages Conga to improve the sales experience

Red Hat, a billion-dollar S&P 500 leader in open‑source technology, needed to improve its sales experience as it scaled globally—particularly price quoting and contract management for both direct and indirect channels. Multiple business units, including IT, finance, legal, operations and services, required a more streamlined, accurate quote‑to‑cash process to better serve customers, partners and internal teams.

Red Hat implemented Conga CPQ and Conga CLM to automate and standardize quoting and contract workflows. The solution sped delivery of quotes and contracts, improved accuracy, and empowered partners to generate consistent, compliant documents—delivering a faster, more efficient sales process across the organization.

Red Hat

Mike Kelly

Chief Information Officer