Case Study: Qualcomm Incorporated achieves greater accuracy and significant time savings with Conga Contracts

Qualcomm Saves Time, Optimizes Contract Lifecycle with Conga Contracts

Qualcomm, a world leader in wireless technologies, faced an unsupported, limited contract repository that couldn’t manage the full contract lifecycle or enforce company‑specific business rules. Teams spent excessive time running exception reports, emailing reminders, and manually producing compliance scorecards; Qualcomm also needed features for contract requests, template-driven document creation, approval routing, and e-signatures.

Qualcomm selected Conga Contracts for its configurability, flexible queries, and workflow capabilities, migrating over 196,000 contracts with full data accuracy and now managing more than 257,000 records across procurement, legal, HR, sales and more. Conga automated rule enforcement (preventing active status until requirements are met), eliminated exception reports and scorecards, integrated DocuSign for signatures, and delivered significant time savings while enabling the contracts team to focus on process improvements.

Qualcomm Incorporated

Lois Peterman

Functional Lead