Case Study: Polk County achieves streamlined contract management, compliance, and improved interdepartmental cooperation with Conga Contracts

Polk County maintain current and accurate records, timelines, and vendor evaluations with Conga

Polk County, Florida, needed a centralized contract management system to comply with state regulations and streamline handling of interlocal and solicited agreements. The county required an auditable solution managed by procurement but accessible across departments, so in 2008 they adopted Conga Contracts to integrate users, departments, and contract workflows.

With Conga Contracts the county built a procurement‑managed repository that stores contracts and associated documents (insurance certificates, etc.), enforces scheduled renewal alerts, and provides read‑only visibility for casual users. The system improved interdepartmental communication, strengthened risk control, automated renewals to prevent service interruptions, and standardized vendor evaluations and event alerts to keep records and timelines current.

Polk County

Michele Sims

CPPO, CPPB Senior Procurement Specialist