Case Study: Offploy achieves major admin savings and greater social impact with Conga Suite

Offploy uses Conga suite to slash paperwork and increase social impact

Offploy, a UK-based social enterprise helping employers recruit ex-offenders, was overwhelmed by paperwork, wet signatures, and fragmented spreadsheets while managing candidate support and funder reporting. The team needed a Salesforce-based way to create audit trails, protect candidate data, and reduce the heavy administrative burden. Conga suite tools including Conga Grid, Conga Sign, and Conga Composer were used to streamline these workflows.

With Conga, Offploy digitized signatures, automated reporting, and built a more efficient HR and case-management system. The results were significant: admin time per candidate dropped from 16 hours to 30 minutes, candidate support scaled by 300%, and the organization saved up to GBP 60,000 annually in staffing costs. Conga also helped reduce paperwork from 35 documents to 7, improving service delivery and freeing staff to focus more on mentoring.

Offploy

Jacob Hill

Managing Director & Founder