Case Study: Motorola Mobility achieves faster, more accurate quotes and greater business visibility with Conga CLM and X-Author for Excel

Motorola Mobility gains visibility into business-side functionality with Conga

Motorola Mobility, a Lenovo company that designs and delivers mobile devices and consumer connectivity products, faced slow quote turnaround and poor CRM adoption because sales teams were unfamiliar with the CRM interface. Complex cost-to-serve formulas and manual data management forced finance to work outside the system, creating duplicate work and limited visibility into deal terms, costs, and margins.

By deploying Conga CLM and Conga X-Author for Excel, Motorola gave teams a familiar Excel-based interface that automatically pushes validated data into the CRM under governed rules and permissions. The solution eliminated duplicate work, increased CRM usage and data accuracy, sped response times, and delivered clearer visibility into terms, costs and margins—boosting productivity and compliance across sales and finance.

Motorola Mobility

Aaron Biggs

Global Sales Operations Lead