Case Study: IronLinx cuts 500 daily packing lists to 30 and saves $50,000 with Conga Composer (Conga)

IronLinx Saves $50,000 Annually by Creating Packing Lists with Conga Composer

IronLinx, an order fulfillment and distribution service handling about 50,000 orders a year through Salesforce, faced a time-consuming process where employees printed an individual packing list for each order from a heavily customized Cases object. This manual workflow created inefficiency and high labor costs.

In a two-hour implementation of Conga Composer (with Conga Mail Merge), IronLinx added a one-button daily workflow to batch print packing lists by account. The change consolidated roughly 500 packing lists per day into about 30 batches, redeployed a fulfillment coordinator, saved an estimated $50,000 annually, improved customer visibility, and enabled automated weekly fulfillment reports via Conga Courier.

IronLinx

Scott Danby

Owner