Conga
161 Case Studies
A Conga Case Study
HD Supply, one of North America's largest industrial distributors serving about 500,000 customers from 600+ locations with roughly 15,000 associates, needed a new contract management solution after its previous vendor went through corporate changes. The company required a user-friendly, easy-to-deploy system to manage more than 8,000 contracts across the core organization and 10 lines of business, support IT and indirect procurement, and deliver repeatable, workflow-driven processes.
Conga Contracts delivered an adaptable, fully integrated CLM with centralized contract and document storage and reporting, adopted across IT procurement, e-business, HR and indirect businesses. Since implementing Conga (client since 2009), HD Supply achieved an estimated 20% time-and-effort savings, eliminated late-renewal penalties and vendor-liability risks, and gained a reliable partner with strong support.