Case Study: GlobalFoundries cuts time-to-quote from three weeks to three days with Conga CPQ and CLM

GlobalFoundries accelerates time to quote from three weeks to three days with Conga

GlobalFoundries, a global full‑service semiconductor foundry with R&D and manufacturing sites worldwide, faced slow, error‑prone custom order processes that left customers without visibility and required up to three weeks to produce quotes. Manual workflows, complex specifications, frequent redesigns, and systems that couldn’t scale with acquisitions created inefficiency and quoting inaccuracies.

By deploying Conga CPQ and Conga CLM, GlobalFoundries automated configuration and contracting, cutting time‑to‑quote from three weeks to three days, eliminating many manual errors, and boosting operational efficiency by 20%. Customer response times improved by 90%, mechanical errors were reduced, engineering expertise was used more efficiently, and customer engagement increased.

Global Foundries

King Ou

Director of Systems and Solutions