Case Study: Finning International Inc achieves faster, more accurate complex quoting and increased deal velocity with Conga CPQ

Finning International streamlines complex quoting process with Conga

Finning International, the world’s largest Caterpillar equipment dealer with 85 years’ experience and operations across Western Canada, Chile, Argentina, Bolivia, the UK and Ireland, sells, rents and services equipment and engines. Facing a complex quoting environment—multiple components and SKUs, bundled offers and tighter governance—the company needed greater agility and a partner to transform its quoting process.

Finning implemented Conga CPQ, whose single data model created one source of truth for revenue operations and enabled fast, accurate creation of bundled quotes for parts, services and equipment. The solution accelerated quote turnaround and deal velocity, improved customer experience, increased up‑sell and cross‑sell opportunities, streamlined approvals and reporting, and automated Caterpillar product and pricing catalog updates.

Finning International Inc

David Bibby

Global Digital Services