Case Study: EyePromise achieves instant, automated reporting and transparency with Conga Composer

EyePromise gains reporting insights and efficiency with Conga

EyePromise, an ocular nutrition company that sells supplements to doctors who then distribute unique patient codes, struggled with a fragmented reporting process. Doctors couldn’t see which patients redeemed codes and sales reps spent excessive time manually filtering Salesforce and assembling one-off reports, making it hard to provide consistent, on-the-fly performance data.

EyePromise implemented Conga Composer (a four-month rollout with strong customer success support) to automate and standardize reporting. Reps can now generate scheduled or instant, graph-backed reports remotely, turning 15+ minute manual tasks into instantaneous, automated outputs — improving efficiency, doctor visibility, and overall customer satisfaction.

EyePromise

Corey Iken

Director of Business Intelligence