Case Study: Cotality achieves 75% faster contract cycle times with Conga

Cotality elevates its client service capabilities with Conga CLM

Cotality, a global property information, analytics, and data-enabled solutions provider, needed to speed up RFP responses and gain better visibility into contract status. Its legacy contract management system tracked only basic metadata, making it difficult for stakeholders to spot bottlenecks or manage risk. Cotality turned to Conga CLM and Conga Grid as part of a broader Salesforce migration.

Conga implemented Conga CLM to automate contract workflows, improve visibility, and handle exceptions more effectively, while Conga Grid strengthened data quality and QA. The results included a 75% reduction in cycle time, automation rising from 8% to 28% of transactions, 30 automated templates versus five, and data gaps falling from nearly 3,000 to zero in a four-week cleanup instead of six months.

Cotality

Manuel Lopez

Sr. Leader of Strategic Contracting & Proposal Management