Case Study: Mama Cash achieves faster, error-free grant document creation with Conga Composer

Conga Composer saves Mama Cash time while eliminating human error

Mama Cash, a Netherlands-based human rights foundation supporting grassroots organizations for women, girls and trans people, faced a slow, error-prone grant application process. Program officers had to pull information from multiple Salesforce objects, records and opportunities — including historical grant data and two different grant templates — which made document creation time-consuming and vulnerable to mistakes.

Conga’s Customer Service implemented Conga Composer with an Account-level button that lets users choose a template and auto-populate documents from related records with a single click. The solution eliminated manual errors, dramatically reduced time spent creating grant documents, contracts and financial reports, increased Salesforce flexibility across teams, and freed staff to focus on mission work — all backed by highly rated, solution-focused support.

Mama Cash

Gil Levy

Data Management & Reporting Officer