Conga
161 Case Studies
A Conga Case Study
Scale Computing, a rapidly growing provider of integrated storage, servers, and virtualization for the mid-market, was hampered by a fragmented, manual quoting process. Sales reps created inconsistent proposals (JPEGs, spreadsheets, custom documents), lacked visibility into which content drove wins, and faced a lengthy sales cycle that threatened growth and predictability.
Implementing Conga Collaborate (integrated with Salesforce) within weeks automated polished, personalized proposals and added a multi‑select packaging feature that synced selections back to CRM. The new process cut proposal time to about five minutes, helped close large deals at quarter‑end, delivered the company’s largest revenue quarter, accelerated the sales cycle by 53%, and provided actionable buyer insights.
Clint McVey
Chief Operating Officer