Case Study: AXA achieves faster, lower-risk contract management with Conga CLM

Conga CLM helps AXA manage contract lifecycles while mitigating risk

AXA, the global financial institution and reinsurer, needed a better way to manage complex multi-tiered contract processing and reduce risk across its reinsurance and acceptation contracts. Its manual workflow and limited clause library made contract reviews slow and error-prone, so AXA turned to Conga CLM, integrated with Salesforce, to support its growing contract lifecycle needs.

Conga CLM streamlined AXA’s contract operations with standardized templates, a larger clause library, 27 new merge fields, and Microsoft Word-based review tools, reducing data gaps and back-and-forth email. As a result, AXA signed 20% more contracts in the first month of the year versus the same month the prior year, while also improving visibility, auditability, and risk mitigation.

AXA

Xavier Leon

Domain Manager