Case Study: Cadence achieves faster contract cycles and improved global customer satisfaction with Conga CLM

Cadence improves customer satisfaction globally with Conga

Cadence, a leading provider of electronic design automation software and semiconductor IP, faced a global-scale contract management problem: their outdated, homegrown CLM lacked approval workflows and robust tracking, causing revenue leakage, delayed sales cycles, and poor customer experience. They needed a solution that could scale globally while improving visibility both at the account level and across their entire customer base.

Cadence implemented Conga CLM to create a fully automated, single system of record with end-to-end visibility from finance to sales. As a result, contract cycle time dropped to 1.5 days, 100% of temporary license key requests are processed automatically, 31% of new approvals are handled via email, and the company signs more contracts annually without adding staff—boosting responsiveness and customer satisfaction.

Cadence

Barbara Rogan

Vice President & Associate General Counsel