Case Study: BCD Travel achieves a shorter sales cycle with Conga Composer

BCD Travel accelerates its sales cycle with Conga Composer

BCD Travel, a global travel-management company with about 10,000 users, faced a challenge in aggregating customer data from multiple locations and presenting it in a consistent, accessible format. The company needed a more efficient way to ensure documentation reflected the most recent, accurate information across teams.

By deploying Conga Composer to pull and consolidate data, BCD delivers up-to-date, unified documents that everyone can trust. The solution put data “at their fingertips,” improved cross-team consistency, and shortened the sales cycle by enabling faster, more confident client communications.

BCD Travel

Kristina Lorenz

Salesforce Engagement Manager