Case Study: Aramark achieves faster, standardized global contract management with Conga CLM

Aramark gains deeper insight into global agreements with Conga

Aramark, a global services company with more than 270,000 employees in 21 countries, provides food, facilities and uniform services. Although its legal team was effective at negotiating individual contracts, Aramark faced corporate‑level contract maintenance issues—regionally inconsistent drafting, an ineffective management process, frequent errors, costly outside counsel, and time-consuming manual reviews—that wasted time and money.

Aramark implemented Conga CLM to standardize contract generation using templates, a pre‑approved clause library and an automated approval workflow. The solution sped up contract creation, enabled instant mobile access, improved business intelligence through metadata, reduced errors and outside legal spend, and fostered better collaboration between sales, legal and finance.

Aramark

Steve Prisco

Associate General Counsel