Case Study: ABB achieves increased business agility and automates key contract processes with Conga CLM

ABB increases business agility with Conga

ABB, a global technology leader in electrification, robotics, industrial automation and power grids with about 135,000 employees in over 100 countries, needed to drive greater business agility across its many divisions. The company faced the challenge of modernizing and automating key contract and revenue processes to better join the customer journey and enable faster product updates and global consistency.

ABB implemented Conga CLM to automate critical contract and revenue workflows. The solution streamlined contract lifecycle management, gave the business the flexibility to modify and upgrade products across divisions, and improved agility to support ongoing growth and future innovation.

ABB

Ihab Fahmy

Front-end Application Demand Manager