Case Study: EVO Banco achieves scalable, resilient real-time banking with Confluent Cloud

EVO Banco’s Award-Winning Banking Services Powered by Data Streaming

EVO Banco, a Spanish digital-native bank, faced scalability, latency and maintenance limits with its self-managed Kafka clusters, which drove up costs and caused service interruptions. To address these challenges the bank selected Confluent’s managed offering, Confluent Cloud, to support its real-time data strategy and modern mobile banking use cases.

Confluent implemented Confluent Cloud to provide elastic scaling, high availability, integrated stream processing (ksqlDB), schema registry, and secure governance. As a result, EVO Banco now runs in‑stream fraud detection over more than 500,000 daily transactions, blocks about 500 fraudulent transactions per day, cut weekly fraud losses by 99%, reduced reaction times to seconds, multiplied FTE cost savings by 10×, and improved customer experience and NPS—contributing to awards like Europe’s Most Innovative Bank. Confluent Cloud also shortened time to market and removed the need for costly infrastructure investments.

EVO Banco

José Enrique Pérez Fernández

Chief Data Officer