Case Study: Electronic Transaction Consultants, LLC (ETC) reduces TCO and downtime risk with Confluent Cloud

ETC Reduce TCO by Optimizing Infrastructure and Operational Costs

ETC (Electronic Transaction Consultants, LLC), a U.S. leader in tolling and smart mobility, faced rapidly growing volumes of sensor and transaction data and needed to reduce operational costs and downtime risk while keeping real-time processing reliable. To address this, ETC turned to Confluent and its Confluent Cloud managed data‑in‑motion platform to replace self‑managed Apache Kafka stacks.

Confluent delivered a fully managed Confluent Cloud solution that offloaded capacity planning, scaling, patching and DR, enabling ETC to elasticly handle surging event volumes. As a result Confluent helped ETC realize roughly 20% infrastructure cost savings per new customer versus open‑source Kafka, ~50% reduction in in‑house FTEs managing Kafka, and improved uptime (99.95% SLA) and processing speed—freeing engineers to focus on innovation and reducing costly downtime risk.

Electronic Transaction Consultants, LLC (ETC)

Josh LittleSun

Director of Technology