Case Study: DIETZ Power achieves streamlined custom wheelchair configuration and reduced order errors with Configure One Cloud

Simplifies Complex Custom Wheelchair Configurations

DIETZ Power, a Netherlands-based manufacturer of modular electric wheelchairs, needed to tame an enormous matrix of choices—about 1,400 parts and countless configuration permutations—while selling into 13 countries with different regulations. The company faced manual, error-prone quoting and order-entry processes, duplicated work from distributor re‑entries, and a need to scale as demand surged.

By deploying NetSuite integrated with Configure One CPQ, DIETZ automated configuration, pricing and quote-to-order paperwork so sales reps (and soon distributors and customers) can self‑service orders. The solution eliminated duplicate entry and many order errors, sped new product introductions, and enabled the company to scale to meet rapidly growing demand (reported at 400% month‑over‑month).

DIETZ Power

Dick van de Beek

Chief Executive Officer