Case Study: Hussey Seating achieves faster, more accurate quoting and a better customer experience with Configure One Cloud

Hussey Seating - Customer Case study

Hussey Seating, a sixth‑generation, family‑owned leader in fixed and flexible venue seating since 1835, needed to replace an aging ERP/configurator to better support internal teams and a broad dealer network. The company sought a solution that could handle complex product rules, improve efficiency, and deliver a stronger customer experience across engineer‑to‑order and configure‑to‑order products.

Hussey selected Configure One’s CPQ for its rule‑handling and ease‑of‑use, with professional services smoothing implementation and admin setup. The public 3D configurator and dealer access have increased quoting and order throughput, given dealers confidence to quote accurately from quote to ship, reduced IT complexity and maintenance costs, and freed staff to focus on higher‑value work while improving the customer experience.

Hussey Seating

Cynthia Daigle

Business Systems Manager