Case Study: Carefree of Colorado achieves 74% faster configuration and 24/7 self-service sales with Configure One Cloud

How a Leading RV Awnings Manufacturer Cut Configuration Time by 74% and Enabled 24/7 Self-Service Sales with Configure One Cloud

Carefree of Colorado, a leading RV awnings manufacturer, struggled with outdated configuration systems that required specialized knowledge and couldn’t support the complexity of its highly customizable products. As a result, configuring products on its website was slow and error-prone, putting about 80% of online sales at risk. The company needed a more sophisticated solution that could work with its Acumatica ERP and customer-facing website.

Configure One Cloud implemented a CPQ solution that connected Carefree of Colorado’s ERP and website, automated configuration and part number creation, and prevented invalid product setups and pricing errors. The result was 74% faster part number creation, 3.5 hours saved daily, up to 6.5 hours saved in peak season, and an estimated $50,000 in annual savings, while also enabling 24/7 self-service ordering and better forecasting.

Carefree of Colorado

Mark Ferguson

Director of IT