Case Study: Colortree Group, Inc. achieves 30% higher order volume and 95% fewer errors with Configure One Cloud

ColorTree attributes a 30% increase in order volume and 95% reduction in errors to Configure One

ColorTree is a Richmond, VA–based manufacturer and printer of custom envelopes (175 employees, ~300 customers) that competes on fast, accurate turnaround for complex, small-to-medium orders. Their legacy custom order-entry system couldn’t keep pace: scheduling visibility was poor, quoting took up to 24 hours, staff relied on tribal knowledge, and errors and missed delivery dates were common—so they needed a flexible, rules-based solution that fit their Theory of Constraints–driven operations.

ColorTree implemented Configure One (integrated with Synchrono scheduling and Solomon accounting), defining rules for dies, papers, printing and routing and going live in three months. The configurator automated pricing and part numbering, provided instant, accurate quotes and realistic promise dates, eliminated duplicate entry, and enforced errors/warnings. Results: a 95% reduction in rework-causing errors, 30% higher order volume without adding staff, and measurable capacity and growth improvements.

Colortree Group, Inc.

Janet Wynn

Controller