Case Study: Largest Capital Equipment Company achieves 6x faster quoting and 121% ROI with Configit

Largest Capital Equipment Company - Customer Case Study

A global manufacturer of agricultural and construction equipment—selling tractors, earth‑moving machinery, buses, firefighting and other commercial vehicles in 180 countries with ~63,000 employees—faced performance and usability problems with its SAP IPC configurator. The legacy tool could not handle the complexity of the product mix or serve a distributed dealer network reliably (especially offline), slowing quoting and increasing errors.

After evaluating several vendors, the company selected Configit in 2012 for its offline capabilities, platform agnosticity, and partnership approach, and deployed the solution with Accenture in a phased 18‑month rollout. The new configurator scaled across ~300 internal users and many dealers, cut time‑to‑quote by sixfold, reduced errors, improved dealer relationships and productivity, increased lead capture via a public configurator, and delivered a 121% ROI with a one‑year payback and average annual benefits of $2,262,857.