Case Study: Viessmann achieves reduced quoting complexity and happier customers with Configit Sales Configurator

How Viessmann empowered its partner network using Configit’s Sales Configurator solution

Viessmann, a global manufacturer of heating, industrial and refrigeration systems headquartered in Allendorf (Eder), Germany, faced growing quoting complexity as its wide partner network and multiple price lists made it hard for partners to match customer needs to the right product and price. This led to time-consuming configurations, errors and inconsistent customer experiences.

Working with Configit, Viessmann implemented the Sales Configurator “Quote Assist,” integrating Configit’s Configuration Engine into its SAP environment to provide guided configuration and technical validation. The solution enabled partners to configure complete, technically valid heating systems quickly, reducing errors and product complexity while boosting efficiency, cross‑selling opportunities, customer satisfaction and partner retention.

Viessmann

Christoph Dannler

Director of Global Sales Processes and Operations