Case Study: NORD DRIVESYSTEMS Group achieves faster quoting and increased online sales with Configit's Sales Configurator

How NORD Drivesystems developed a best-in-class user experience for their customers

NORD Drivesystems, a global drive-technology provider with over 4,000 employees and operations in 36 countries, needed to harmonize sales processes across internal teams, partners and dealers while carrying out broader digital transformation initiatives. Their primary challenge was streamlining configuration and quoting workflows across multiple systems (CRM, SAP) without sacrificing their goal of a best‑in‑class customer experience.

Working with Configit, NORD deployed a Sales Configurator and end‑to‑end Configuration Lifecycle Management that integrates with Microsoft Dynamics CRM, SAP and external channels. The solution centralizes product and process information for internal sales, engineering and product teams as well as OEMs and distributors, resulting in faster time to market, improved quoting efficiency, increased online sales, reduced manual tasks and lower engineering effort—while maintaining exceptional customer experience.

NORD DRIVESYSTEMS Group

Jens Paulsen

Managing Director