Case Study: Challenger Sports achieves centralized customer data and streamlined registrations with Configio

Challenger Sports - Customer Case Study

Challenger Sports, a large youth soccer program operator, struggled with fragmented customer records stored in spreadsheets, limited visibility into customer journeys and campaign performance, and a confusing eCommerce store that made registrations and merchandise hard to navigate.

Configio provided a centralized, customizable CRM and upgraded eCommerce experience with built-in reporting, automated marketing and targeted messaging. The result was real-time data visibility, faster program execution, improved conversion and scalability, and reduced marketing overhead after appointing a dedicated system lead.

Challenger Sports

Peter Arch

CEO