Case Study: MedPro Healthcare Staffing improves recruiting productivity with Configero's Force.com solution

MedPro Healthcare Staffing - Customer Case Study

MedPro Healthcare Staffing, a U.S. healthcare staffing provider, was managing its international and domestic recruiting and staffing process in spreadsheets and an on-premise system. That approach limited executive visibility and reporting, while repeated data entry caused lost productivity, conflicting information, and inconsistent practices. Configero provided the solution using Salesforce cloud CRM and Force.com.

Configero migrated MedPro’s existing data into Salesforce and built a custom Force.com recruiting and staffing app to track the international pipeline from initial candidate interest through placement in one system. The company also added custom reports and dynamic dashboards for broader oversight, which improved efficiency, productivity, job order response times, and the quality of information available. MedPro said the solution dramatically improved productivity and reporting, with real-time metrics supporting better business planning and decision-making.

MedPro Healthcare Staffing

Frank Forbes

Chief Information Officer