Case Study: HomeSun achieves rapid growth as the UK’s biggest free solar panel provider with Confero

HomeSun - Customer Case Study

HomeSun, a provider of free solar panels for residential properties, needed a call center partner to handle a surge of customer inquiries. They chose Confero to manage these communications, allowing their internal team to concentrate on marketing and sales expansion.

Confero swiftly scaled its agent team from a small group to 30 people within 40 hours to handle an overwhelming response from a major newspaper feature. This flexibility ensured no sales leads were lost, with Confero processing 4,500 calls on the first day and 15,000 in the first week. Their support was instrumental in helping HomeSun become the UK's biggest provider of free solar panels within six months.

HomeSun Holdings