Case Study: Shuster Corporation achieves 50% faster, error‑free e‑commerce order processing with Conexiom

Simplifying E-Commerce Ordering with Sales Order Automation

Shuster Corporation, an international supplier of bearings, engineered components, hydraulics and power transmission products, was seeing rapid growth from online channels like Amazon and eBay but struggled with a manual order workflow. Notifications had to be pulled from marketplaces and re-entered into the ERP, creating heavy CSR workload, frequent errors and costly returns. To address this, Shuster selected Conexiom’s sales order automation.

Conexiom automatically captures marketplace notifications, retrieves orders and transforms them into mapped sales orders in Shuster’s ERP, eliminating manual data entry. With Conexiom’s 100% data capture accuracy, Shuster Corporation cut order processing times by 50%, dramatically reduced errors and returns, and freed staff time to pursue new revenue—improving speed, accuracy and scalability.

Shuster Corporation

Justin Bouley

Controller and Manager of Information Systems